Refund policy
Thank you for shopping with us!
We appreciate your business and guarantee your right to be unsatisfied with any item you purchase. However, we kindly ask that you review our policy regarding returns and refunds.
1- The reason for return:
- Received a product you did not order.
- Received a damaged product that was unused.
2- Is a return possible?
Yes, returns are possible, subject to the following conditions:
* Shipping Costs: You are responsible for covering the cost of original shipping and return shipping fees.
* Time Limit: The product must be returned no later than two (2) days after the date you received it.
* Reason Compliance: The return request must be based on one of our approved valid return reasons.
🚫 Non-Returnable Products
The following products are not eligible for return or exchange:
* Customized Items: Products that have been specifically requested, such as an item with a name written on it or a product made with specific, customized details.
* Damaged Items: Any product that was ordered and subsequently damaged due to your misuse or improper handling.
Our Right to Refuse:-
We reserve the right to refuse any return after evaluating the item and determining, at our sole discretion, that it does not meet the necessary return conditions.
For more information contact us:
WhatsApp: +201005339831